Looking to give a family member store credit with us. Or maybe you want to give them a voucher so they can have some fresh fruit and vegetables sent to their doo?
Either way, these digital vouchers and gift cards help you spread the love through the gift of food.
You may return declined goods upon delivery, depending on the reasons, for perishable goods. For non-perishable products our returns policy lasts up to 7 days and we will need written confirmation about why the product needs to be returned. To be eligible for a return, your items must be unused or in the same condition that you recieved it. It must also be in the original packaging.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
For more details, please refer to our returns policy.
Currently Aggie Global only delivers to buyers in Fiji. If you are located elsewhere, inquire about purchasing and shipping by emailing email@example.com. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight and location-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kilogram.
Aggie Global helps guarantee supply of Fijian produce in a few ways. Firstly, we try to on board farmers who can produce food throughout the year (where the crop allows). If these individual farmers don’t have enough yield to meet all our buyers’ demands, we then on board multiple farmers to produce the same crop so all orders can be met (dependant on season). During the off-season where a crop may not be available, we aim to have substitutable crops available where we can.
Realistically, you can’t. Agricultural production varies with weather and seasons so it is always difficult to ensure that you will get the exact same product every time.
But before farmers and products are added to the platform, the Aggie Global team determines if they can supply high-quality products to our buyers.
The best way to make sure we stay on top of the quality of these products, is by writing a review so we know if it met your expectations. Cheers.
Aggie Global aims to create a demand-driven platform that guarantees a market for farmers. Once farmers can see that there is an opportunity to grow more of a product or try something new, they will give it a shot. It also means you will be one of the first buyers with that product once it is ready for harvest.
We know that making weekly orders is tiresome, so we aim to help you order food with as much time as you need to feel organised and relaxed when it comes to sourcing local produce. We aim to help you pre-order your food 4 weeks in advance if not earlier.
Yes! We have built the platform just for you so have included options to cater for your needs.
On the payment tab during checkout just tick the Cash on Delivery box and give us any details you think are necessary. If you don’t get confirmation from us within a week, please email firstname.lastname@example.org
What if I don’t want to pay the shipping fee, can I pick up the produce myself?
Yes, of course, you are welcome to. Pick up areas will depend on the farmer themselves, but usually Aggie Global goes direct to the farm where possible.
If you really want to pick up the produce, shoot us an email at email@example.com and we will try to work something out for you.
Amazing, we love your interest in the farmers and where your food has come from! If you are interested in visiting one of your favourite supplies, send us an email at firstname.lastname@example.org and we can see what we can do. Just keep in mind you are going to need your own transport to get to the farm.